Return conditions

The header

The header is the sentence that appears above the characters
To ensure optimal visibility, we restrict the number of characters to a maximum of 19 lowercase or 9 uppercase letters
Emojis and special characters are not allowed
You can only use the pictograms that we propose in the button "add a pictogram"
1 pictogram is worth 3 characters
We recommend that you carefully read your text, as it will be engrave as is

Looking for inspiration? Explore our ideas here.

The number of persons

To ensure optimal visibility, we limit the number of persons to 8.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

First name

The first names will be written below each selected character
To ensure optimal visibility, we limit the number of letters to 10
Emojis and special characters are not allowed.
We recommend that you read your text carefully, as it will be engrave as is.

Message on the back

Personalise the back of your keyring by adding a message
To ensure optimal visibility, we restrict the number of characters to a maximum of 240 lowercase or 120 uppercase letters
For optimal readability, we advise you to keep your message short
Emojis and special characters are allowed
You can only use the pictograms that we propose you on the button "add a pictogram"
1 pictogram is worth 2 characters.
We recommend you to reread your text carefully, as it will be engrave as it is.

RETURNS OF CUSTOMIZED PRODUCTS

Contact us via our chat or email info@titimimi.com to discuss your case. Our team will help you to manage your return according to our criteria:

FREE RETURNS WITHIN 72 HOURS (FREE OF CHARGE)

We have sent you the wrong product, or it is broken, or the quality is defective.
We have made a mistake with the engraving (in this case we will exchange it for a correct piece).
The 15 days count from the day you receive it at home.

FREE RETURNS 72 HOURS LIMITED (SHIPPING COST NOT INCLUDED)

You have changed your mind and want another product.
In case of personalized pieces, you will have a surcharge of 30% of the product because being personalized we can only recycle it and it cannot be sold.
The 15 days count from the day you receive it at home.

MORE CONDITIONS

In some orders, the purchased product can be sent in a case, box or wrapping adapted to the product. This case or wrapping is an element provided for better protection and presentation of the product, but outside the price of the product, so in the case of arriving broken or damaged, it is not replaced, replaced or paid. Only the personalized product itself is the one that has coverage for repetition or return in case it meets the necessary conditions (printing failure, manufacturing, etc.).

Personalized products are manufactured with the image and/or text sent by the user, in the same position, quality, resolution and measurements. The user is responsible for ensuring that the image or text sent at the time of ordering has adequate requirements for proper manufacturing. If you have any doubts about minimum requirements, please contact us.

Titimimi.com accepts no responsibility for any difference in colour or resolution between the original image and the product supplied, caused by a defective quality of the original image file. Complaints based on aesthetic taste will not be grounds for a refund.

in our Paris workshop